Cancellation Policy

Please note, if for some reason you need to cancel or postpone your appointment, please keep the following cancellation fees in mind (excluding NDIS participants):

• 0 – 24 hours cancellation notice: 90% of fee
• 24 – 48 hours cancellation notice: 50% of fee

NDIS Participants:

For a short notice cancellation or no show (0-48 hours), AEDC can charge 90% of the fee associated with the service.

Please phone (02) 9688 6665 or 0412 401 950 if you wish to reschedule or cancel your appointment, thank you.